Your insurance policy is a contract between you, your employer and the insurance company. We are NOT a party to that contract; therefore, the patient is ultimately responsible for the bill regardless of insurance coverage. Our relationship is with you and not your insurance company.
Kids Super Smile is committed to providing the highest quality of care and service to each patient with or without insurance. We choose to dedicate our valuable time to excellent customer service and your child’s comfort and needs. If you have insurance we need you to be aware that some insurance companies and plans do not always cover certain established, routine and acceptable procedures. However, we feel your child deserves proper treatment that should not be influenced by your insurance company’s limitations. Since we do not have access to every contract, it is difficult, if not impossible, for us to know every limitation, deductible, frequency or allowance for every policy. Insurance companies provide us with an estimate and do not guarantee payment. It is very common to receive different answers about the same procedure from different representatives at insurance companies. You, as the policy holder, are ultimately responsible for understanding your contract benefits
which includes frequencies for any procedures and when to schedule any appointments.
Please be advised that we require a notice of
2 business daysto be informed of any insurance changes as it takes time for our office to verify your new benefits and update our system.
If proper notification is not given, we reserve the right to collect the full payment at the time services are rendered.
Due to the length of time it takes to process and receive payment from secondary insurances, Kids Super Smile will only process the following in-network secondary PPO insurances:
- Delta Dental
- Anthem Blue Cross
- Unicare T3
- Dentemax ( some Aetna, Cigna, Metlife and United Concordia)
However, we will provide you with an Attending Doctor’s Statement and a current blank ADA claim form to aid